Reactive Maintenance for Owners Corporations in Melbourne
As-needed electrical response for strata properties — fast, reliable and documented.
As-Needed Response
Reactive maintenance covers unplanned electrical issues that arise between scheduled inspections:
- Light failures – common area lights that have burnt out or malfunctioned
- Power point issues – outlets that are not working, tripping or damaged
- Switchboard trips – common area circuits that are tripping repeatedly
- Equipment failures – lifts, pumps, HVAC and other building services that need electrical attention
- Resident complaints – issues reported by residents in common areas
Priority Levels
We classify reactive maintenance requests by urgency:
- Emergency – power outages, safety hazards, water and electricity contact. Response: same day or within 2 hours.
- Urgent – common area lighting failures, switchboard issues, equipment that affects resident safety. Response: within 24 hours.
- Standard – non-critical repairs, light bulb replacements, cosmetic issues. Response: within 3–5 business days.
What We Handle
Reactive maintenance covers all common area electrical systems:
- Lighting repairs – replace bulbs, fix ballasts, repair wiring
- Power point repairs – fix or replace outlets, rewire circuits
- Switchboard issues – investigate trips, replace breakers, fix connections
- Equipment electrical faults – diagnose and repair electrical issues in lifts, pumps, HVAC and other building services
- Defect notice follow-up – rectify any new defects that arise between inspections
What to Expect
Frequently Asked Questions
How quickly can you respond?
Emergency issues: same day or within 2 hours. Urgent issues: within 24 hours. Standard issues: within 3–5 business days. Clients on our programmed maintenance programme get priority response.
Do you charge for the call-out?
We charge a call-out fee that covers the first 30 minutes of diagnostics. If the repair is straightforward, the call-out fee is included in the repair cost. Clients on our maintenance programme have the call-out fee included.
What if the issue is in a residents private unit?
Reactive maintenance covers common areas only. Private unit issues are the responsibility of the individual owner. However, we are happy to provide a quote for private unit work if the owner contacts us directly.
Premium Service,
Quality Results,
Since 1963.
Over 63 years of trusted service across Melbourne
★★★★★
